1. Introduction

Your privacy is important to Tennis Network.

As a membership platform built around professional verification and trust, we recognise our responsibility to process personal data fairly, transparently and securely.

This Privacy Policy explains how personal data is processed throughout your relationship with Tennis Network, from your Membership application to the termination of your account.

By applying for Membership or using the Platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

MAJAM 117 SAS Trading name: Tennis Network Registered in France.

Contact:

privacy@tennisnetwork.fr

3. Scope

This Privacy Policy applies to:

• Membership applications;
• verified Members;
• prospective Members;
• visitors to the Platform;
• organisational Members;
• communications with Tennis Network;
• all services operated by Tennis Network.

It applies regardless of whether you access the Platform through a website, mobile application or any future digital service operated by Tennis Network.

4. Personal Data We Collect

Depending on your use of the Platform, Tennis Network may collect the following categories of personal data.

4.1 Identity Information

Including:

• full name;
• date of birth;
• nationality;
• gender (where voluntarily provided);
• profile photograph;
• identity documents;
• identity verification information.

4.2 Contact Information

Including:

• email address;
• telephone number;
• country of residence;
• city;
• preferred language.

4.3 Professional Information

Including:

• Membership category;
• current position;
• professional experience;
• tournament history;
• rankings where applicable;
• certifications;
• federation affiliations;
• employment history;
• areas of expertise;
• availability;
• travel preferences;
• languages spoken.

4.4 Verification Information

Including documents submitted during the verification process, such as:

• passports;
• identity cards;
• tournament credentials;
• employment contracts;
• licences;
• certificates;
• reference letters;
• any additional supporting documentation required for verification.

4.5 Account Information

Including:

• username;
• encrypted password;
• Membership status;
• subscription status;
• login history;
• account settings;
• preferences.

4.6 Technical Information

Including:

• flIP address;
• browser type;
• operating system;
• device identifiers;
• connection logs;
• approximate location derived from technical information;
• usage statistics.

4.7 Communications

Including:

• messages sent to Tennis Network;
• customer support requests;
• reports submitted through the Platform;
• communications exchanged with other Members where access is necessary under the

Membership Terms.

4.8 User Content

Including:

• profile information;
• photographs;
• reviews;
• ratings;
• comments;
• uploaded documents;
• media files;
• other information voluntarily submitted by Members.

4.9 Payment Information

Where applicable, Tennis Network may receive limited payment-related information from authorised payment service providers.

Complete payment card details are processed directly by those providers and are not stored by Tennis Network.

4.10 Automatically Generated Information

The Platform may automatically generate information relating to:

• Platform usage;
• feature interactions;
• verification history;
• security events;
• fraud detection indicators;
• moderation activities;
• audit logs.

5. How We Collect Your Data

DATA Tennis Network collects personal data through several sources depending on your interaction with the Platform.

5.1 Information You Provide

We collect information that you voluntarily provide when you:

• apply for Membership;
• complete your profile;
• upload supporting documents;
• communicate with other Members;
• contact Tennis Network;
• subscribe to a Membership plan;
• publish reviews or other User Content;
• participate in surveys or questionnaires;
• update your profile.

5.2 Information Collected Automatically

When you access the Platform, certain technical information is collected automatically, including:

• flIP address;
• browser information;
• device information;
• operating system;
• connection dates and times;
• pages visited;
• interactions with Platform features;
• diagnostic and security logs.

This information helps us improve the Platform, detect security incidents and ensure proper operation.

5.3 Information Obtained During Verification

During the Membership verification process, Tennis Network may collect information from:

• identity documents;
• tournament credentials;
• federation records;
• official player or coach profiles;
• professional references;
• publicly available professional sources;
• official tournament websites;
• organisations with whom you claim professional experience, where appropriate.

5.4 Information Received From Other Members

Where relevant to verification, moderation or dispute resolution, Tennis Network may receive information concerning you from other Members.

Such information may be considered together with all other available information before any decision is made.

5.5 Third-Party Service Providers

We may receive limited information from third-party service providers involved in:

• payment processing;
• identity verification;
• fraud prevention;
• website analytics;
• hosting services;
• customer support;
• communication services.

6. Why We Process Your Data

DATA Tennis Network processes personal data only where necessary for clearly identified purposes.

6.1 Membership Administration

Including:

• creating your account;
• managing your Membership;
• authenticating your identity;
• managing subscriptions;
• communicating with you.

6.2 Identity & Professional Verification

To:

• verify your identity;
• confirm your professional status;
• reduce fraudulent applications;
• maintain a trusted professional community;
• protect existing Members.

6.3 Operation of the Platform

To provide all functionalities available on Tennis Network, including:

• professional profiles;
• networking;
• messaging;
• search features;
• Tennis Advisor;
• recommendations;
• Member interactions.

6.4 Security

To:

• detect fraud;
• prevent abuse;
• investigate suspicious activity;
• protect the Platform;
• enforce the Membership Terms.

6.5 Customer Support

To respond to:

• enquiries;
• complaints;
• technical issues;
• verification requests;
• legal requests.

6.6 Improvement of the Platform

To understand how Members use Tennis Network in order to:

• improve user experience;
• develop new services;
• enhance verification procedures;
• strengthen security.

Whenever possible, aggregated or anonymised information will be used for these purposes.

6.7 Legal Compliance

To comply with:

• applicable legislation;
• court orders;
• regulatory obligations;
• lawful requests from competent authorities.

7. Legal Bases for Processing

Where required by applicable data protection legislation, Tennis Network processes personal data on one or more of the following legal bases.

7.1 Performance of a Contract

Processing necessary for:

• creating and managing Membership;
• providing Platform services;
• verifying eligibility;
• managing subscriptions.

7.2 Compliance With Legal Obligations

Processing necessary to comply with legal obligations imposed upon Tennis Network.

7.3 Legitimate Interests

Tennis Network may process personal data where necessary for its legitimate interests, including:

• maintaining Platform security;
• preventing fraud;
• protecting Members;
• improving the Platform;
• enforcing contractual rights;
• protecting legal claims.

Such processing is carried out only where those interests are not overridden by the rights and freedoms of the data subject.

7.4 Consent

Certain processing activities may rely upon your consent.

Where consent is required, you may withdraw it at any time without affecting processing previously carried out lawfully.

8. Identity & Professional Verification

VERIFICATION Identity verification is one of the fundamental principles of Tennis Network.

The purpose of verification is to create a trusted environment reserved for genuine professionals within the international tennis ecosystem.

Verification may include:

• identity confirmation;
• authenticity checks;
• fraud detection;
• professional verification;
• review of supporting documentation;
• verification against publicly available information.

Verification decisions are based upon multiple factors and not solely upon automated processing.

Tennis Network reserves the right to request additional documentation whenever reasonably necessary.

Failure to complete the verification process may prevent access to all or part of the Platform.

9. Profile Information

Information displayed on your profile is determined by:

• the information you provide;
• your privacy settings;
• your Membership category;
• Platform requirements.

Certain information may remain visible to verified Members even where other profile elements are restricted.

Some profile information is mandatory because it is necessary for the operation of the Platform and the professional verification process.

10. Communications

Tennis Network processes communications for the purpose of:

• delivering Platform notifications;
• responding to Member requests;
• ensuring Platform security;
• investigating reported misconduct;
• improving customer support.

Private communications are not routinely monitored.

However, where permitted by law and reasonably necessary, Tennis Network may review communications in accordance with the Membership Terms to:

• investigate reports;
• prevent fraud;
• comply with legal obligations;
• protect Members;
• enforce Platform rules.

Access to such communications is limited to authorised personnel acting within the scope of their responsibilities.

11. Tennis Advisor

Tennis Advisor is a feature allowing verified Members to share professional reviews, ratings and practical information concerning tournaments, venues, hotels, transportation, training facilities and other services relevant to the professional tennis ecosystem.

Where a Member voluntarily submits information through Tennis Advisor, Tennis Network processes the personal data contained within such reviews for the purpose of publishing, moderating and maintaining the integrity of the service.

Members are responsible for ensuring that the information they publish:

• is based on genuine personal experience;
• is accurate to the best of their knowledge;
• does not unlawfully disclose personal data relating to third parties;
• complies with the Membership Terms and Community Guidelines.

Reviews may be moderated or removed where necessary to comply with applicable law, protect Members or preserve the integrity of the Platform.

12. Cookies & Similar Technologies

TECHNOLOGIES Tennis Network uses cookies and similar technologies to ensure the proper functioning of the Platform.

Depending on your preferences and applicable law, cookies may be used for:

• authentication;
• security;
• remembering user preferences;
• performance measurement;
• analytics;
• improving user experience.

Where legally required, non-essential cookies will only be placed after obtaining your consent.

Detailed information regarding cookies is available in the Tennis Network Cookie Policy.

13. Data Sharing

Tennis Network does not sell Members' personal data.

Personal data may only be disclosed where necessary for the operation of the Platform or where required by law.

13.1 Within the Platform

Certain profile information is shared with other verified Members in accordance with:

• your Membership category;
• your profile settings;
• the operational requirements of the Platform.

Only information intended to facilitate legitimate professional networking is made available.

13.2 Service Providers

Tennis Network may share personal data with carefully selected service providers assisting with:

• cloud hosting;
• payment processing;
• identity verification;
• fraud prevention;
• email delivery;
• customer support;
• cybersecurity;
• software infrastructure;
• data storage.

Such providers may only process personal data on Tennis Network's documented instructions and subject to appropriate contractual safeguards.

13.3 Legal Obligations

Personal data may be disclosed where Tennis Network reasonably believes disclosure is necessary to:

• comply with applicable law;
• respond to lawful requests from public authorities;
• comply with judicial proceedings;
• protect legal rights;
• investigate fraud;
• prevent criminal activity;
• protect Members or the public.

13.4 Corporate Transactions

In the event of a merger, acquisition, restructuring, nancing, sale of assets or similar corporate transaction, personal data may be transferred to the relevant successor entity, subject to applicable legal requirements.

14. International Transfers

Tennis Network may use service providers located outside your country of residence.

Where personal data is transferred outside the European Economic Area, appropriate safeguards will be implemented in accordance with applicable data protection legislation.

Such safeguards may include:

• adequacy decisions;
• Standard Contractual Clauses approved by the European Commission;
• other legally recognised transfer mechanisms.

15. Data Retention

Tennis Network retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Retention periods depend upon the nature of the information and the legal obligations applicable to Tennis Network.

When personal data is no longer required, it will be securely deleted, anonymised or archived where legally permitted.

Specific retention periods applicable to particular categories of information are described in the Tennis Network Data Retention Policy.

16. Security Measures

Tennis Network implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Such measures may include:

• encryption;
• secure communications;
• restricted access controls;
• authentication procedures;
• activity logging;
• monitoring systems;
• regular security updates;
• backup procedures.

Although Tennis Network continually seeks to maintain a high level of security, no internet-based service or electronic storage system can be guaranteed to be completely secure.

Members are encouraged to protect their login credentials and immediately report any suspected security incident.

17. Your Rights

Subject to applicable law, you may exercise the following rights regarding your personal data.

17.1 Right of Access

You may request confirmation as to whether Tennis Network processes your personal data and obtain a copy of that data.

17.2 Right to Rectification

You may request correction of inaccurate or incomplete personal data.

17.3 Right to Erasure

You may request deletion of your personal data where the applicable legal conditions are satisfied.

Certain information may nevertheless be retained where required by law or necessary for legitimate legal purposes.

17.4 Right to Restriction

You may request restriction of processing under the circumstances provided by applicable law.

17.5 Right to Object

You may object to certain processing activities based upon Tennis Network's legitimate interests.

17.6 Right to Data Portability

Where applicable, you may request the transfer of your personal data in a structured, commonly used and machine-readable format.

17.7 Withdrawal of Consent

Where processing is based upon consent, you may withdraw that consent at any time.

Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

17.8 Complaints

If you believe that Tennis Network has not processed your personal data in accordance with applicable law, you may lodge a complaint with the competent supervisory authority.

Nothing in this Privacy Policy limits your statutory rights.

18. Children's Privacy

Tennis Network is intended exclusively for professionals within the international tennis ecosystem.

The Platform is not directed towards children.

Where Tennis Network becomes aware that personal data has been collected unlawfully from a child in violation of applicable law, appropriate steps will be taken to delete such information as soon as reasonably practicable.

19. Changes to this Policy

Tennis Network may update this Privacy Policy from time to time.

Updated versions will be published on the Platform together with their effective date.

Where legally required, Members will be notified of material changes before they become effective.

Continued use of the Platform following the effective date constitutes acknowledgement of the revised Privacy Policy.

20. Contact

Questions concerning this Privacy Policy or the processing of personal data may be addressed to:

MAJAM 117 SAS Trading as Tennis Network Email: privacy@tennisnetwork.fr Website: www.tennisnetwork.fr